Ingenia Holidays South West Rocks, South West Rocks

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Previously South West Rocks Tourist Park. Gordon Young Dve. Turn left at Gordon Young Drive just before shopping centre large sign on corner. First park on left as you enter town from the Pacific Hwy. Ph: 02 6566 6264 or 1800 666 264. Top Tourist member. Dogs on leash at manager's discretion, pets not allowed in peak times.

Report By: GeeNEmm (165)
Date of Stay: September 2023 Rating: 4
Towels and toiletries provided in ensuite, which was nice, but really we would rather forego this and the price be more realistic. We had no power on our site upon arrival and it was fixed the next morning, so good response to issue. Luckily neighbouring site was empty and we could use their power. Antennea socket on ensuite and cable was available through reception. Would really wish parks would own up to issues with TV reception when asked to save campers time, effort and doubt in their equipment when setting up. We had nothing, wasted time and frustration on it, because told 'no problems usually' doubted our equipment - then we find other members of our party had issues too and area is iffy for TV. So why don't they just own this ?? As it was school holidays the park was packed and we didn't have to use amenities thankfully but think they would struggled with amount of people using them and. children unattended in amenities created issues ie. damage which park alerted us about.
Friendly staff, good staff response to complaints. Poor value for money $135 for 2A PN, ensuite, peak season. Amenities are close to only some sites. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, annex slabs to some sites, shade to some sites, ensuite sites available, drive-through sites, hard to negotiate into site, adequate taps close by, adequate sullage close by. Good rec room, basic camp kitchen, kiosk, dump point, secure entry, wireless internet is available is free, you can use your mobile wireless carrier used was Telstra, reception quality was 3. Noisy, claustrophobic park, adequate shade. Clean UC electric BBQs are free, congenial bbq area atmosphere, seating provided at bbq. Clean pool. Suitable for few days.
Liked:- Location short walk into town; good slab on our site and good sized ensuite
Disliked:- The price - WOW! We know it was school hols but we've had family reunion there same time previously and were not charged like this; kids unsupervised everywhere. Every type of 'banned' electric wheeled devices being used, wrong way up narrow streets, other park users speeding in cars on those same streets it is a disaster waiting to happen. Kids unsupervised in amenities shoving shower curtains in toilets, it was our worst experience ever of kids - lots of kids - running wild.
Parking:- One space at reception
Added Touches:- Coffee and food caravans onsite (maybe only in school hols)
Local Information:- Good river and beach swimming available, fishing in river bordering park

Report By: Peter & Lee (378)
Date of Stay: March 2023 Rating: 4
We paid $118 2A ensuite as the full price for a 2 night stay during COVID times. The park honored our credit until we could use it this year. But we were charged an extra $29 for the 2 nights on arrival. This meant the price has risen to $73.50/night. Probably our last visit to this park.
Very friendly staff, no complaints, staff explained park layout and facilities. Poor value for money $73.50 for 2A PN, ensuite, shoulder season. Amenities are close to all sites, were clean, condition is very good, water pressure is good, there was adequate hot water. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, annex slabs to most sites, shade to most sites, ensuite sites available, drive-through sites, adequate taps close by, adequate sullage close by. Good laundry, good rec room, good camp kitchen, late checkout allowed, disabled facilities, dump point, secure entry, book swap available, you can use your mobile wireless carrier used was Telstra, reception quality was 3. Quiet, open & roomy park, adequate shade, a few permanent/annual vans. Clean UC gas BBQs are free, congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. Excellent playground, in good condition. Clean pool, pool is shaded, kid-safe pool area, tables and chairs provided, toddlers catered for. Suitable for a week or more, suitable for families, well maintained park, park is considered kid-safe, park is considered suitable for mobility impaired persons.
Liked:- Dog friendly. Spacious & open park. Hard working staff, New amenities block at the western end of the park. Many sites relevelled & covered with astroturf.
Disliked:- Price gouging. No dogs to be walked in permanent area of park
Parking:- A second van checking in could block access to the entrance if not considerate of others

Report By: U Boughta Jeep (175)
Date of Stay: July 2021 Rating: 4
The attraction at this park is the irregularly shaped swimming pool with a helical slide for kids. The heated pool remains warm enough to swim in the winter. Our cost per night was confused by our stay being partly in school holidays and partly not. At an average of $41 per night it is no bargain for winter. Sites are easy to access. The recreation room was closed due to Covid restrictions. Kitchen facilities may struggle at peak times. With the exception of three or four "stragglers" permanents are allocated an entirely separate area.
Very friendly staff, staff explained park layout and facilities. Reasonable value for money, powered. Paid $41.00, reduced for Mixed tariff. Amenities are close to most sites, were clean, condition is very good, soap provided, paper towels/dryer provided, exhaust fans/good ventilation. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, annex slabs to some sites, shade to some sites, ensuite sites available, drive-through sites, adequate taps close by, adequate sullage close by. Good camp kitchen, dump point, secure entry, you can use your mobile wireless carrier used was Vodaphone, reception quality was 1. Quiet, open & roomy park, a few permanent/annual vans. Clean UC BBQs, congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. Good playground, in good condition. Clean pool, heated, pool is shaded, tables and chairs provided. Suitable for a week or more, suitable for families, well maintained park.
Liked:- Its openness.
Local Information:- 10 minutes to walk to town. A few good places to eat.